Privacy Policy

Last Updated: October 19, 2026

1. Introduction

Welcome to Mokvian. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, browsing our products, or placing an order.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://mokvian.com/, make a purchase, contact our customer service team, or otherwise interact with our online store.

Mokvian is the store brand operated by WESTERNGFRD EAGLE INC.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.

2. Business Information

The business responsible for this online store is identified below.

Store Name: Mokvian

Website Operator: WESTERNGFRD EAGLE INC

Business License Entity: WESTERNGFRD EAGLE INC

Registered Address: 314 TARTAN DR, JOHNSTOWN, CO 80534, United States

Customer Service Email: service@mokvian.com

Customer Service Phone: +1 959-215-1452

Official Website: https://mokvian.com/

For privacy-related questions or requests concerning your personal information, please contact us using the details above.

3. Personal Information We Collect

The types of personal information we collect depend on how you interact with our website.

3.1 Information You Provide Directly

When you place an order, contact us, or use certain website features, we may collect information such as:

• Contact Information: Your name, email address, telephone number, and billing or shipping address.

• Order Information: Products purchased, order number, order status, transaction details, and delivery information.

• Customer Service Communications: Information you provide when asking about products, shipping, returns, refunds, or other inquiries.

• Account Information: Login credentials and account details, if customer accounts are available and you choose to create one.

• Other Information: Any additional information you voluntarily provide when communicating with us.

Please avoid sending passwords, full payment card numbers, or other unnecessary sensitive information through ordinary email.

3.2 Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers available at checkout.

Depending on the payment method, these providers may process payment card details, transaction identifiers, billing information, and fraud-prevention information.

We receive information necessary to confirm and manage your order. Full payment credentials may be collected and processed directly by the relevant payment provider rather than stored by our store.

The processing of payment information is also subject to the applicable payment provider's privacy policy.

3.3 Device and Usage Information

When you visit our website, certain information may be collected automatically, depending on your browser settings and the technologies enabled on our store. This may include:

• IP address and approximate location derived from it.

• Browser type, device type, and operating system.

• Pages viewed, products browsed, and referring website information.

• Time spent on pages and interactions with website features.

• Website performance, security, and diagnostic information.

We use this information to operate our website, understand general shopping activity, maintain security, and improve the customer experience.

3.4 Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep shopping cart contents and checkout functions working.

• Remember certain preferences and website settings.

• Understand website traffic and usage patterns.

• Measure advertising performance and campaign effectiveness.

• Help detect fraud, abuse, and security issues.

• Support personalized advertising where permitted and enabled.

Some cookies are necessary for website functionality. Other cookies, including certain analytics or advertising cookies, may require consent depending on your location and applicable law.

You can manage available cookie preferences through the website's consent controls, where provided, and adjust your browser settings. Blocking certain cookies may affect some website features.

4. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process transactions, confirm purchases, arrange shipping, provide order updates, and manage returns or refunds.

Customer Service

To respond to questions, investigate order-related concerns, and provide assistance regarding products and store policies.

Website Operation

To maintain, troubleshoot, secure, and improve the functionality of our online store.

Analytics and Performance

To understand how visitors use our website and evaluate the performance of our products, pages, and shopping experience.

Marketing and Advertising

Where permitted by law and consistent with your preferences, to measure advertising effectiveness, deliver relevant marketing, and understand the performance of promotional campaigns.

Fraud Prevention and Security

To identify suspicious transactions, prevent unauthorized activity, protect our customers, and maintain the security of our website.

Legal and Compliance Obligations

To comply with applicable laws, respond to lawful requests, enforce our terms, and protect our legal rights.

We use personal information only for purposes that are appropriate to the context in which it was collected and as otherwise permitted by applicable law.

5. How We Share Personal Information

We do not sell personal information to third parties in exchange for money. However, certain disclosures for advertising or analytics purposes may be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, we provide the required rights and choices.

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this Privacy Policy.

5.1 Shopify and Store Technology Providers

Our online store is hosted on Shopify. Shopify and related service providers may process information needed to operate the website, maintain shopping cart and checkout functions, support transactions, and provide other store services.

Shopify's privacy information is available at:

https://www.shopify.com/legal/privacy

5.2 Payment Providers

Payment service providers process transactions and related information to authorize payments, prevent fraud, and complete purchases.

Their handling of personal information is governed by their own applicable privacy notices and terms.

5.3 Shipping and Fulfillment Providers

We may share relevant order and delivery information with shipping carriers, fulfillment providers, and logistics partners to deliver purchases, provide tracking information, and resolve delivery issues.

5.4 Analytics and Advertising Partners

Where these services are enabled, we may work with analytics providers and advertising partners to measure website performance, understand campaign effectiveness, and deliver or evaluate advertisements.

Depending on the services used and your settings, these partners may receive information such as cookie identifiers, device information, IP address, browsing events, or interactions with advertisements.

For more information about AppLovin’s collection and use of your information visit:
https://legal.applovin.com/privacy/

Please review AppLovin's privacy policy for information about its data practices.

The inclusion of this link does not, by itself, mean that every AppLovin service or tracking technology is active on our website. Actual data sharing depends on the advertising services and integrations we use.

5.5 Professional Advisers and Legal Authorities

We may disclose information to legal advisers, auditors, regulators, law enforcement authorities, or other parties when reasonably necessary to comply with applicable law, protect rights, investigate fraud, or respond to valid legal processes.

5.6 Business Transfers

If our business undergoes a merger, acquisition, restructuring, or asset transfer, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, shipping tools, or other external services.

These third parties operate under their own privacy policies and practices. We do not control their independent data handling practices and encourage you to review their privacy notices before providing personal information.

A link to a third-party service on our website does not mean that the service is necessarily integrated into every part of our store.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.

• Maintaining transaction and business records.

• Providing customer support.

• Resolving disputes and managing returns or refunds.

• Meeting applicable tax, accounting, legal, and regulatory obligations.

• Detecting fraud and maintaining website security.

Retention periods vary depending on the type of information, the purpose of processing, and applicable legal requirements.

When personal information is no longer necessary, we will take reasonable steps to delete it, anonymize it, or securely retain it only where legally permitted or required.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure service providers, and the security features available through our e-commerce platform.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted over the internet.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

• Access: Request access to personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of personal information, subject to applicable exceptions.

• Portability: Request a copy of certain personal information in a portable format where required.

• Consent Withdrawal: Withdraw consent where processing is based on consent.

• Marketing Preferences: Opt out of promotional communications.

• Advertising Choices: Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

• Complaint: Submit a complaint to a relevant privacy regulator where permitted.

To submit a privacy request, contact us at:

Email: service@mokvian.com

Phone: +1 959-215-1452

Please identify the nature of your request and provide sufficient information for us to verify your identity where reasonably necessary. We may request additional information to protect your privacy and prevent unauthorized disclosure.

We will review and respond to requests within the timeframes required by applicable law. Certain requests may be limited or denied where a legal exception applies.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

10. Marketing Communications

If you subscribe to promotional communications or otherwise provide permission where required, we may use your contact information to send updates, offers, or information about our products.

You may opt out of marketing emails by using the unsubscribe instructions included in those messages or by contacting us at service@mokvian.com.

Even if you opt out of marketing communications, we may still send non-promotional messages relating to purchases, order confirmations, shipping updates, security, or customer service.

11. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children who are below the age at which they can independently provide valid consent under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information to us inappropriately, please contact service@mokvian.com so that we can review the situation and take appropriate action.

12. International Data Transfers

Our service providers may process or store personal information in countries other than the country where you reside.

Privacy and data protection laws may differ between jurisdictions. Where required by applicable law, we will take appropriate steps to ensure that international transfers of personal information are subject to suitable safeguards.

13. Do Not Track and Browser Preferences

Some browsers offer Do Not Track settings or similar privacy signals.

Because the interpretation and legal requirements for these signals may vary, our handling of them depends on the technologies used on our website and the applicable law.

Where legally required, we will honor recognized opt-out preference signals, including applicable Global Privacy Control signals, for the relevant processing activities.

You may also manage cookie preferences through available website controls and your browser settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, legal obligations, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or request consent for material changes.

We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us.

Store Name: Mokvian

Website Operator: WESTERNGFRD EAGLE INC

Business License Entity: WESTERNGFRD EAGLE INC

Registered Address: 314 TARTAN DR, JOHNSTOWN, CO 80534, United States

Customer Service Email: service@mokvian.com

Customer Service Phone: +1 959-215-1452

Official Website: https://mokvian.com/

We will review privacy-related inquiries and respond in accordance with applicable law.

Thank you for visiting Mokvian and placing your trust in our store.